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Keith Middle School

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Aspen Portal Help

Aspen Family Portal Support

Welcome, families and students!

Please visit the areas below for support with the Aspen Family Portal

  •  

    If you forget your password, use the steps below to reset it. You only need your Login ID. 



     

    1. Open Aspen. ma-newbedford.myfollett.com/aspen-login/goAspen Portal
    2. On the Login pop-up, click Trouble logging in.

     

    Image of Aspen Log In Screen

     

    1. Click Reset your Password. 

     

    Image of Aspen Password Link Location




     

    1. In the Provide your Login ID field, type your user ID. Click Recover Password. 

     

    Reset Password Button ImageConfirmation Image of Reset

     

    1. Open the email account associated with your Aspen account, and find the message with the subject "Password Reset Request." 

     

    Imageof Message with Reset Info & Link

     

    1. Open the email, and click Reset Password. The Reset Password pop-up appears.
    2. In the Password field, type your new password.
    3. At Confirm Password, retype the password.

     

    Image of Password Reset Fields

     

    1. Click Reset Password.
    2. Return to Aspen, and log in using your credentials. ma-newbedford.myfollett.com/aspen-login/goAspen Portal

     


  •  

    1. Open Aspen. ma-newbedford.myfollett.com/aspen-login/goAspen Portal
    2. On the Login pop-up, click Trouble logging in.

     

    Aspen Trouble Logging In Link

     

    1. The 'Trouble logging in' pop-up appears. Click Retrieve your Login ID

     

    Aspen Retrieve ID Link Image




     

    1. The following pop-up appears. Type your email address. This must be the address associated with your Aspen account. 
    2. Click Recover Login ID. 

    Aspen Retrieve ID Button Link

     

    1. Go to your email account.
    2. Open the message with the subject "Login Retrieve Request" to find your Aspen Login ID.
    3. Return to Aspen, and log in using your credentials. ma-newbedford.myfollett.com/aspen-login/goAspen Portal